Conference hydra::axp-developer

From:	HYDRA::AXPDEVELOPER "alpha-developer@digital.com" 20-MAR-1997 09:55:29.02
To:	XLIB::ASAP
CC:	AXPDEVELOPER
Subj:	customer requesting PAK


Carol,

This customer is requesting a PAK but it does not appear (according to 
seed_lookup) that this is a seed unit.  Should they be receiving this
from our program?  How do you want to handle it?


Thanks,

Donna (doing asap technical support today)



The customer code is 906409 and the customer is:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  Alexander T. Sagers                  Visigenic Software, Inc.

  Manager, Information Technologies    951 Mariner's Island Blvd. Suite 120
  asagers@visigenic.COM                San Mateo, California  94404
  ph: (415) 312-0428                   fax: (415) 286-2464
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


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From:	SMTP%"asagers@visigenic.com" 19-MAR-1997 18:15:30.90
To:	"'alpha-developer@digital.com'" <alpha-developer@digital.com>
CC:	
Subj:	latest license PAK

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From: "Alexander Sagers" <asagers@visigenic.com>
To: "'alpha-developer@digital.com'" <alpha-developer@digital.com>
Subject: latest license PAK
Date: Wed, 19 Mar 1997 15:08:52 -0800
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Hello,

On our Alpha development machine, most of the licenses expired on
1-DEC-1996, which is consistent with the July 96 PAK I have for
Digital UNIX.  Would you please send me the most recent PAK so
I can reenable the compilers?  Thanks.

Our customer code is 906409

-alex


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  Alexander T. Sagers                  Visigenic Software, Inc.

  Manager, Information Technologies    951 Mariner's Island Blvd. Suite 120
  asagers@visigenic.COM                San Mateo, California  94404
  ph: (415) 312-0428                   fax: (415) 286-2464
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    
Carole is handling this so I'll close.
    
    Donna Vo
    
    
From:	XLIB::ASAP         20-MAR-1997 11:05:20.97
To:	HYDRA::AXPDEVELOPER
CC:	
Subj:	RE: customer requesting PAK

Donna,

Re Visigenic...I'll give them a call. I don't see where they have an SDK
either. I'll let you know what happened after I talk with Alex.

Thanks.

Carole

        #211        20-MAR-1997 17:08:18.99                                 
    1997-03
    From:   XLIB::DAHLSTROM "CAROLE DAHLSTROM, ASAP PROGRAM, 800-332-4786
    OR 508-467
    -5439  20-Mar-1997 1705 -0500"
    To:     HYDRA::AXPDEVELOPER
    CC:     DAHLSTROM
    Subj:   FYI - Visigenic
    
    For Donna--
    
    Visigenic Software does have a seed unit. It may be you couldn't find
    them in the seed lookup because it's case sensitive and I guess they
    spell the company name in all caps. At any rate, I've talked to Joan
    Darnell and Jim McAndrew and Jim will be handling the problem with
    the Unix license paks. While I was talking to Jim he verified that
    the contact at VISIGENIC was the same person that sent the e-mail and
    that indeed they had been sent the pak notice and the keys in January!
    
    Cheers!
    
    Carole